Covid-19 / Coronavirus Precautions

 

Rules of operation under second lockdown restrictions

  • It must be clear to key workers and to Besom that only requests for essential needs will be met during this restricted period. Essential is taken to mean "risk of bodily or emotional harm to the person".

  • Use hand sanitiser on the steering wheel. To comply with hygiene rules 1 timegiver will go on the van and 1 will follow in his/her car. HOWEVER, if you are in the van with another Besom timegiver, you should be ready to be backtracked 48 hours from test date, as you would have put him/her at risk. That is why it is better if 1 timegiver goes in the van and another in his/her car.

  • If donated items have been left in an empty house then this poses no problems for collection.

Please find below the precautions which we are requiring all our time givers to adhere to when visiting recipients in the community, to keep everyone safe:

 

  • Prior to a visit, wash your hands with soap and water for at least 20 seconds or use a hand sanitiser. Do this after you blow your nose, sneeze or cough, and after you eat or handle food. Cover your cough or sneeze with a tissue, then throw the tissue in a bin.

 

  • Avoid touching your eyes, nose, and mouth with unwashed hands or the gloves.

 

  • If hands are cracked e.g. with eczema, repeatedly washing hands/using alcohol gel could be painful. In this case you may wish to wear disposable gloves kept in the warehouse or purchase washable ones, eg Marigolds, which can be named and kept for use when out and about. If a hole develops in a pair of gloves, please discard.

 

  • Disposable gloves need to be discarded or washed between each visit.

 

  • Please wash or discard gloves before driving. Alcohol gel to be kept in the van.

 

  • Clean frequently touched objects in the van, with a cloth and detergent or alcohol gel, such as the steering wheel, gear stick and door handles after use.

 

  • Avoid close contact with people - maintain social distancing according to government guidelines.

 

  • Do not enter someone else’s home unless absolutely necessary and a prior arrangement has been made. Continue to socially distance from others and avoid touching any surfaces unnecessarily.

 

  • Quarantine for 72 hours or wipe down all items received from others with detergent and a cloth or disinfectant before passing them on to others.​

 

In relation to furniture collections and/or deliveries, we advise our drivers:

 

  • When arranging an appointment to collect or deliver furniture, we will ask you to confirm that everyone in your household is free of coronavirus symptoms and that no-one is isolating. 

 

  • Please ventilate the room where we’ll be working with open windows ahead of our visit where possible.

 

  • Once at the property, we will check to ensure we can safely collect/deliver the goods; if it is not safe to complete the appointment, we won't do so and will arrange for it to be rebooked in the future.

 

  • Or, if it is not possible to safely enter the property, with the householder's permission and in fine weather, we may agree to leave the items outside the household.

 

  • If it is safe to do so, we will enter your property wearing clean gloves. These will remain on for the duration of our visit.

 

  • For health and safety, we will observe recommended social distancing of at least 2m.  Face coverings will be worn by our timegivers where social distancing is not possible. We would ask one adult only to give us instructions for the delivery/removal while all the other members of the household, including children, remain in another room or the garden during our visit. Any furniture coming into a home will have been thoroughly washed down or quarantined, as appropriate.

 

  • Finally, outside your property, we will remove gloves and apply hand sanitiser.

 

 

For gardening and painting projects, we have the following protection in place:

 

  • When arranging an assessment or the project itself, we will ask you to confirm that everyone in your household is free of coronavirus symptoms and that no-one is isolating. We will confirm the same for ourselves and the project team. 

 

  • For painting projects, please ventilate the room where we'll be working with open windows ahead of our visit where possible.

  • Once at the property, we will ensure it is safe to carry out the assessment/project; if it is not safe to complete the assessment/project, we won't do so and will arrange for it to be rebooked in the future.

  • If it is safe to do so, we will enter your garden wearing clean gloves. These will remain on for the duration of the project. For painting projects, we will either wear gloves or frequently sanitise hands to ensure safety of all. 

  • For health and safety, we will observe recommended social distancing of 2m. Face coverings will be worn by our time-givers where social distancing is not possible. We would ask one adult only to give us instructions for the project while all the other members of the household, including children, remain inside the home.

  • The project team will consist of 2 minimum to 5 maximum people to allow for at least one householder to be present with the team. 

  • Colour labelling for tools will be provided for time-givers as well as wipes for tool cleaning should sharing be necessary. We recommend the use of personal gloves and tools wherever possible.

 

 

Reporting instances of Covid-19 amongst time-givers and recipients of services:

 

  • We will report instances of Covid-19 among time-givers and recipients of services, to volunteers and recipients according to government guidelines.

 

Please be aware that with limited access to the Recycling Centre, we may not be able to take away all debris from the garden at this time.

 

For the latest government guidance regarding meeting with others safely,

which we will be following, please click here

The Besom in Cambridge 2020 - Regd. Charity Number 1139723